Frequently Asked Questions (FAQ) – Fadox Construction, Your San Diego Restoration Experts
At Fadox Construction, we understand that dealing with water damage, fire damage, or mold issues can be stressful and overwhelming. That’s why we’re here to provide professional, 24/7 restoration services across San Diego to help you through the entire process. We’ve compiled a list of frequently asked questions to help address any concerns you may have. If you need immediate assistance, don’t hesitate to contact us.
General Questions:
1. What restoration services does Fadox Construction offer in San Diego?
At Fadox Construction, we specialize in a wide range of services to address any kind of property damage, including:
Water damage restoration: We offer comprehensive water damage repair services, including water extraction, drying, dehumidification, and repairs for both residential and commercial properties.
Mold remediation: Our certified team provides full mold inspection, mold removal, and black mold remediation services to ensure your property is free of harmful mold.
Fire and smoke damage restoration: We handle everything from fire damage cleanup to smoke odor removal and structural repairs.
Storm damage restoration: If your property is damaged due to heavy winds, flooding, or other weather events, we provide storm damage cleanup and repairs.
Reconstruction services: After mitigating the damage, we also handle the reconstruction process to restore your home or business to its pre-damage condition or even improve it.
We are committed to providing 24/7 emergency services across San Diego, ensuring your property gets the attention it needs quickly.
2. What should I do immediately after discovering damage to my property?
If you experience water, fire, or mold damage in your home or business, the first step is to ensure your safety. Here’s what to do:
For water damage, shut off the main water supply to stop the leak or flooding source.
For fire damage, ensure the fire is completely out and avoid entering the property until it has been assessed by professionals.
For mold issues, avoid disturbing any visible mold growth, as it can spread spores throughout your property.
After taking these steps, contact Fadox Construction in San Diego immediately. We offer 24/7 emergency restoration services and can be at your location within 1-2 hours to begin assessing and addressing the damage.
3. How quickly can you respond to an emergency in San Diego?
Our response time is one of our top priorities. At Fadox Construction, we provide 24/7 emergency restoration services throughout San Diego, with a typical response time of 1-2 hours. Whether it’s water damage restoration, fire damage repair, or an urgent mold removal, our team is always ready to assist. Fast action can prevent further damage, saving you time and money in the long run.
Water Damage Restoration:
4. How long does water damage restoration take?
The timeline for water damage restoration can vary based on the severity and scope of the damage. For minor issues such as small leaks or localized flooding, the process could take just a few days, including water extraction and drying. However, more severe cases, such as extensive flooding or structural damage, may require several weeks of restoration work, including repairs and reconstruction.
At Fadox Construction, we aim to complete water damage repairs as quickly as possible without compromising the quality of work, ensuring that your property is safe, dry, and restored to its pre-damage condition.
5. Can I stay in my home during water damage restoration?
It depends on the extent of the damage and the areas of your home that are affected. In some cases of minor water damage repair, you may be able to stay in your home during the restoration process, especially if the work is contained to a single area. However, if there’s widespread damage, or if mold remediation or significant structural repairs are needed, it may be best to find temporary accommodations for the sake of your safety and comfort.
Our San Diego water damage restoration team will provide you with a detailed assessment and let you know whether staying in your home is safe during the repairs.
6. Will my insurance cover the water damage restoration in San Diego?
In most cases, water damage restoration is covered by homeowners’ insurance policies if the damage is due to a sudden and accidental event, such as a burst pipe, roof leak, or appliance failure. Fadox Construction works directly with your insurance provider in San Diego to make the claims process as smooth as possible. We handle the documentation, assessment, and coordination with adjusters to ensure you receive the coverage you’re entitled to for water damage repair.
Mold Remediation:
7. How do I know if I have mold in my home?
Mold is not always visible, but there are signs that could indicate its presence. If you notice a persistent musty odor, visible mold growth, or experience health issues such as increased allergies, respiratory problems, or skin irritation, it’s essential to have your home inspected for mold. Fadox Construction offers professional mold inspections in San Diego to determine if mold is present and the best course of action for mold remediation.
8. Is mold dangerous to my health?
Yes, certain types of mold, especially black mold, can be hazardous to your health. Mold can cause respiratory problems, skin irritation, and worsen conditions like asthma and allergies. Prolonged exposure can lead to more serious health issues, particularly for individuals with weakened immune systems. It’s crucial to address mold growth as soon as it’s discovered to prevent health risks and further property damage.
At Fadox Construction, we provide safe and thorough mold remediation services to remove the mold and prevent future growth.
9. Can I remove mold myself?
For small, contained mold growths, it may be possible to clean up the mold yourself with proper safety precautions, such as wearing protective gear and using appropriate cleaning solutions. However, for larger or more severe mold infestations, especially black mold, professional mold removal is necessary. Without the proper equipment and expertise, disturbing mold can cause it to spread further throughout your home, exacerbating the problem.
Our team at Fadox Construction in San Diego specializes in professional mold remediation, ensuring the mold is safely removed and that your property is protected from future growth.
Fire Damage Restoration:
10. How long does fire damage restoration take?
The time required for fire damage restoration varies depending on the size and severity of the fire. Small fires may require only a few days of cleanup and minor repairs, while larger fires that cause extensive damage to the structure of the home can take several weeks or even months to fully restore.
Our San Diego fire damage restoration team works efficiently to assess the damage, remove debris, clean smoke and soot, and repair the affected areas to get your home back to its pre-fire condition as quickly as possible.
11. Is it safe to stay in my home after a fire?
No, it’s generally not safe to stay in your home after a fire until it has been professionally assessed. Even if the fire appears to be small, smoke, soot, and structural damage can pose serious health and safety risks. Our fire damage restoration experts in San Diego will evaluate your property and determine when it’s safe to re-enter after the necessary repairs have been made.
12. Can you remove the smoke smell from my home?
Yes, at Fadox Construction, we specialize in smoke damage cleaning and odor removal. We use advanced equipment and techniques to remove smoke odors from your home and belongings, ensuring that your property is clean, safe, and free of any lingering smells after fire damage restoration.
Insurance and Payment:
13. How do you work with my insurance company in San Diego?
Fadox Construction works directly with all major insurance companies and third-party administrators (TPAs) in San Diego. From the moment you contact us for water damage, fire restoration, or mold remediation, we handle everything from documenting the damage to coordinating with your insurance adjuster. This ensures that the claims process is smooth and stress-free, and you receive the full coverage you’re entitled to.
14. How much will this cost me?
The cost of restoration depends on the type and extent of the damage. After we assess your property, Fadox Construction will provide you with a detailed estimate for water damage repair, fire damage restoration, or mold removal. For insurance claims, most or all of the costs are usually covered by your policy. If you’re not fully covered, we offer flexible financing options to help manage out-of-pocket expenses.
15. Do you offer financing or payment plans?
Yes, we offer financing options and payment plans for clients who may need help covering the cost of water damage restoration, fire repairs, or mold remediation. Our goal is to ensure that restoring your home in San Diego is affordable and stress-free.
Post-Restoration:
16. Will you handle the reconstruction after the restoration process?
Yes, we provide complete reconstruction services after water damage, fire damage, or mold remediation. Once the immediate damage